Why isn’t fact checking easy?

Get your facts right, they said. All the companies featured in the publication I was working on were multinationals and household names. And their top people had been interviewed for the accompanying worldwide TV series, so it wasn’t like I was being asked for...

For fax sake: on inappropriate communication

It was when the HMRC call centre worker said ‘we can fax them through’ that I was briefly pulled up short. Until then I’d been OK. I had my 10 digit personal reference number and password, I even had a print copy of old statements. Fax? I looked wildly round the room....