by Gill Booles | Nov 12, 2012 | Communication, Digital
It was when the HMRC call centre worker said ‘we can fax them through’ that I was briefly pulled up short. Until then I’d been OK. I had my 10 digit personal reference number and password, I even had a print copy of old statements. Fax? I looked wildly round the room....
by Gill Booles | Nov 5, 2012 | Communication, Design, Marketing, Print
No matter how bad things get, How to Worry Less About Money offers comfort, a book to sit and stroke as the bailiffs step over your prone body and carry the furniture onto the street. The series by PanMacmillan has the most strokeable covers you’ll meet. I was...
by Gill Booles | Oct 24, 2012 | Communication, Writing style
Give Me Tap was described by the Sunday Times as a ‘bottle that can be refilled with tap water free of charge at participating restaurants’ erm…like any other bottle or those old fashioned things we used to call a glass? Turns out it was a more innovative and...
by Gill Booles | Oct 15, 2012 | Communication, Website
Until recently anyone intending to adopt a dog only had one choice – to go down to the local rescue centre. The choice was limited to what was available in the immediate community. Today, there are local, national and international organisations offering to match dogs...
by Gill Booles | Dec 21, 2011 | Communication
What are the modern manners for sending Xmas cards? After how many years of not receiving a card back, should we cross a name off our list? And is it becoming a dying art? As overheard in a cafe: “Do you send cards?”. “Only to my gran. She still expects to get one.”...
by Gill Booles | Nov 22, 2011 | Communication
Step outside. Let’s leave this website and continuing the conversation on email. Join my online community and engage in a debate on LinkedIn. If you’re thinking of jumping between communication channels you might want to bear the following in mind: Don’t assume...
